About Us

About Us

Over 80 years of Combined Experience.

360° Auto Service was founded on July 1st, 2015 by Shane Pennel. Shane has a vision for an Automotive Repair shop that would set the bar high for other shops. The shop not only specializes in domestic and imports, but also european vehicles. His vision includes creating a family oriented waiting area for customers that is comfortable and kid friendly. We have high standards and procedures in place, so when customers leave our facility they are confident in the safety and reliability of their vehicle. Above all, we strive to build relationships with our customers so that they feel confident we are providing the best possible service for them and their vehicle.

Our Team


Store Mananger

Shane grew up in the automotive industry learning from his Grandpa at a young age. He knew early on that he wanted to someday open a repair shop that would set the bar for others. He worked for John Deere for two years in high school and then went to SEK Community College after he graduated from high school. While going to college he was working for his Grandpa at nights and on the weekends. After his Grandpa retired, Shane worked for a Chrysler dealership, GM dealerships and independent shops. In 2006, Shane started working in Neosho at Griffith Motors and for various used car dealers in the Neosho and Joplin area. In 2012, Shane left Griffith to work primarily for the used car dealers in Joplin before opening 360° Auto Service in 2015. Shane is using the knowledge that he has acquired over the years to develop a repair shop that is driven by customer service with a family atmosphere.

Shane loves spending time on the water with family and off-roading.



Chad started with 360° Auto Service in 2018 when he was still in high school and simultaneously going to school at Franklin Tech. In the fall of 2018, he went to Crowder College for automotive repair and graduated in 2020. After graduation, Chad returned to 360° Auto Service.

In his spare time, he likes to play basketball, lift weights and work on his own cars.



Mike started with 360° Auto Service in 2020. Mike grew up in California where he started his automotive career as an auto technician at a small independent repair shop. He has been a technician for 15 years. He moved to Joplin to be closer to his wife’s family and provide a safer and more secure lifestyle for his wife and two beautiful daughters. He has always had a passion for cars and has never regretted turning to this industry.

In his spare time, he enjoys spending time with his family, working on projects around his house, fishing, and camping.


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